Audio review
Sony WH-1000XM5 Review: Three Labs, Three Battery Figures
One measured 25 hours, one nearly 32, one over 40. They agree almost exactly on the noise cancelling, which tells you what this product is actually for.
By Paulo GerchonPublished 2 min read

Illustration, not a photo — we don’t have a licensed image of this product yet.
Sony
Sony WH-1000XM5
Good · researched from 3 sources
Buy these for the noise cancelling and the call quality, which are the two things every source agrees on. Try them on first if you have a narrow head, and open the EQ before you judge the sound, because the tuning out of the box flatters nothing.
- Buy if
- Commuting and flying, where 30 dB of low-frequency attenuation is the point · Calls, on TechGearLab's highest category score · Anyone willing to spend five minutes in the app adjusting the sound
- Skip if
- Narrow or smaller heads, on TechGearLab's comfort finding · The gym or the rain, given no IP rating · Anyone who wants a flat, unadjusted signature out of the box
We don’t list prices, because Amazon’s change hourly.
Where the sources agree
Three separate test rigs measured the noise cancelling. SoundGuys got about 30 dB of low-frequency attenuation, TechGearLab about 31, Headphones Addict an average of 29.48 dBA.
That is remarkable agreement. Headphone measurement is sensitive to fit, seal and rig, and figures from different labs usually spread further than this. When three of them land within a decibel and a half, the result is real.
What 30 dB buys you is aircraft cabin noise, engine rumble and train roar cut to roughly an eighth of their perceived loudness. It does not remove speech, which sits higher in frequency, and no headphone does.
Where they disagree, wildly
Battery life with noise cancelling on, as measured by each source, in hours.
TechGearLab, 25. SoundGuys, 31 hours 53 minutes. Headphones Addict, 40 hours 27 minutes.
That is a 15-hour range on the same product. Volume explains most of it. A test that fixes output at a loud, standardised level punishes the battery in a way that comfortable listening does not, and only SoundGuys describes its conditions in detail.
Take Sony's 30-hour claim as a reasonable centre and expect it to move a long way in either direction depending on how loudly you listen.
The tuning is a choice you can undo
SoundGuys measured a response with emphasised bass, a dip through the midrange from roughly 300 Hz to 1,050 Hz, and lifted highs. Headphones Addict, less technically, calls it muddy and dark and says the bass lacks the control that rock and metal need.
TechGearLab still scored sound quality 8.4 out of 10.
Both readings can be right. The drivers resolve well; the shipped tuning is consumer-oriented. SoundGuys names the specific fix, which is to drop the clear bass setting two notches in Sony's app, and that costs nothing.
If you buy these and listen once with the default profile, you have not heard what they can do.
The comfort problem is about your head, not the headphones
TechGearLab scored comfort 5.9 out of 10, by some distance the weakest part of their breakdown. Testers with narrower faces reported aching, compressed ears after an hour, and the headphones slipping off smaller heads even at minimum extension.
Headphones Addict wore them for a year and found them comfortable, at 250 grams, while noting the padding is thin.
There is no contradiction here, only different heads. The clamp and earcup shape suit some skulls and not others, and this is the one aspect of the product that no amount of reading substitutes for putting them on.
What wears out first
Headphones Addict raises the durability point nobody else does. The construction is entirely plastic, which they consider poor value at this price, and after a year of regular use the thin earpads are the part they worry about.
The complication is that Sony does not sell replacement pads through official channels, so replacing them is a third-party purchase and a do-it-yourself job.
Worth knowing on a product bought with the expectation of years of service, and worth setting against the XM5 also losing the folding hinge that made its predecessor pack smaller.
How it scored
The overall 7.6 is the weighted average of these five criteria — we never adjust it by hand.
Sound quality
TechGearLab scored sound 8.4 out of 10. Both SoundGuys and Headphones Addict say the default tuning needs EQ, with too much bass and a recessed midrange between roughly 300 Hz and 1,050 Hz.
Value
TechGearLab ranked it fifth of 26 and listed the price among its drawbacks. Headphones Addict is blunter, calling it too much plastic for the money.
Build quality
Headphones Addict criticises the all-plastic construction and says replacement earpads are not sold officially. SoundGuys notes there is no IP rating at all, and the design no longer folds.
Ease of use
Multipoint for two devices and a three-minute charge for three hours of play. TechGearLab found the touch controls finicky and hard to master.
Noise cancelling
All three sources land in the same place. SoundGuys measures around 30 dB of low-frequency attenuation, TechGearLab around 31 dB, Headphones Addict an average of 29.48 dBA.
Pros and cons
What we liked
- Around 30 dB of low-frequency attenuation, agreed on by three independent tests
- TechGearLab scored call quality 9.0 out of 10, the highest category in their test
- Three minutes of charging returns about three hours of playback
- Multipoint holds two devices at once over Bluetooth 5.3
- LDAC support for anyone with an Android source that can use it
What we didn’t
- Measured battery life ranges from 25 to over 40 hours depending on who tested it
- TechGearLab scored comfort 5.9 out of 10 and found narrow faces ached after an hour
- The default tuning is bass-heavy with a recessed midrange, and two sources say EQ it
- No IP rating, so SoundGuys warns against rain and sweat
- It does not fold, which makes the case much larger than the XM4 case
- Headphones Addict reports earpads are not officially sold as spares
Specifications
| Weight | 244 g per TechGearLab; 251 g per SoundGuys; 250 g per Headphones Addict |
|---|---|
| Drivers | 30 mm |
| Noise cancelling | About 30 dB low frequency per SoundGuys, about 31 dB per TechGearLab, 29.48 dBA average per Headphones Addict |
| Battery with ANC | 25 h per TechGearLab, 31 h 53 m per SoundGuys, 40 h 27 m per Headphones Addict |
| Battery without ANC | 53 h 6 m per SoundGuys |
| Fast charge | Three minutes for about three hours of playback |
| Codecs | SBC, AAC and LDAC; no aptX |
| Bluetooth | 5.3 with multipoint for two devices |
| Microphones | Eight, with machine learning noise rejection |
| Water resistance | None rated |
How we researched this
We have not had this unit on the bench. This review synthesises the manufacturer’s published specifications, independent measurements and owner reports listed below. Every figure on this page comes from one of those sources rather than our own measurement.
3
sources reviewed
All three sources measured noise cancelling and battery life independently, which is why this review reports ranges rather than single figures where they disagree. SoundGuys supplies the frequency response criticism, the codec list, the dimensions and the absence of a water rating. TechGearLab supplies the category scores, the group ranking and the comfort finding, and is the only source that tested against 25 other headphones. Headphones Addict is the long-term account and the source for the build quality and earpad availability criticisms. Where the three disagree on battery life the gap is roughly 15 hours, which the FAQ addresses rather than averaging away.
What we read
Common questions
How long does the Sony WH-1000XM5 battery actually last?
Is the noise cancelling as good as people say?
Do they sound good without EQ?
Will they fit a smaller head?
What did Sony give up compared to the XM4?
The bottom line on the Sony WH-1000XM5
Buy these for the noise cancelling and the call quality, which are the two things every source agrees on. Try them on first if you have a narrow head, and open the EQ before you judge the sound, because the tuning out of the box flatters nothing.
How it compares
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