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Audio review

Sony WH-1000XM5 Review: Three Labs, Three Battery Figures

One measured 25 hours, one nearly 32, one over 40. They agree almost exactly on the noise cancelling, which tells you what this product is actually for.

By Paulo GerchonPublished 2 min read

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Illustration, not a photo — we don’t have a licensed image of this product yet.

7.6/10

Sony

Sony WH-1000XM5

Good · researched from 3 sources

Buy these for the noise cancelling and the call quality, which are the two things every source agrees on. Try them on first if you have a narrow head, and open the EQ before you judge the sound, because the tuning out of the box flatters nothing.

Buy if
Commuting and flying, where 30 dB of low-frequency attenuation is the point · Calls, on TechGearLab's highest category score · Anyone willing to spend five minutes in the app adjusting the sound
Skip if
Narrow or smaller heads, on TechGearLab's comfort finding · The gym or the rain, given no IP rating · Anyone who wants a flat, unadjusted signature out of the box

Where the sources agree

Three separate test rigs measured the noise cancelling. SoundGuys got about 30 dB of low-frequency attenuation, TechGearLab about 31, Headphones Addict an average of 29.48 dBA.

That is remarkable agreement. Headphone measurement is sensitive to fit, seal and rig, and figures from different labs usually spread further than this. When three of them land within a decibel and a half, the result is real.

What 30 dB buys you is aircraft cabin noise, engine rumble and train roar cut to roughly an eighth of their perceived loudness. It does not remove speech, which sits higher in frequency, and no headphone does.

Where they disagree, wildly

Battery life with noise cancelling on, as measured by each source, in hours.

TechGearLab, 25. SoundGuys, 31 hours 53 minutes. Headphones Addict, 40 hours 27 minutes.

That is a 15-hour range on the same product. Volume explains most of it. A test that fixes output at a loud, standardised level punishes the battery in a way that comfortable listening does not, and only SoundGuys describes its conditions in detail.

Take Sony's 30-hour claim as a reasonable centre and expect it to move a long way in either direction depending on how loudly you listen.

The tuning is a choice you can undo

SoundGuys measured a response with emphasised bass, a dip through the midrange from roughly 300 Hz to 1,050 Hz, and lifted highs. Headphones Addict, less technically, calls it muddy and dark and says the bass lacks the control that rock and metal need.

TechGearLab still scored sound quality 8.4 out of 10.

Both readings can be right. The drivers resolve well; the shipped tuning is consumer-oriented. SoundGuys names the specific fix, which is to drop the clear bass setting two notches in Sony's app, and that costs nothing.

If you buy these and listen once with the default profile, you have not heard what they can do.

The comfort problem is about your head, not the headphones

TechGearLab scored comfort 5.9 out of 10, by some distance the weakest part of their breakdown. Testers with narrower faces reported aching, compressed ears after an hour, and the headphones slipping off smaller heads even at minimum extension.

Headphones Addict wore them for a year and found them comfortable, at 250 grams, while noting the padding is thin.

There is no contradiction here, only different heads. The clamp and earcup shape suit some skulls and not others, and this is the one aspect of the product that no amount of reading substitutes for putting them on.

What wears out first

Headphones Addict raises the durability point nobody else does. The construction is entirely plastic, which they consider poor value at this price, and after a year of regular use the thin earpads are the part they worry about.

The complication is that Sony does not sell replacement pads through official channels, so replacing them is a third-party purchase and a do-it-yourself job.

Worth knowing on a product bought with the expectation of years of service, and worth setting against the XM5 also losing the folding hinge that made its predecessor pack smaller.

How it scored

The overall 7.6 is the weighted average of these five criteria — we never adjust it by hand.

Sound quality

25% of score7.5

TechGearLab scored sound 8.4 out of 10. Both SoundGuys and Headphones Addict say the default tuning needs EQ, with too much bass and a recessed midrange between roughly 300 Hz and 1,050 Hz.

Value

25% of score7.0

TechGearLab ranked it fifth of 26 and listed the price among its drawbacks. Headphones Addict is blunter, calling it too much plastic for the money.

Build quality

17% of score7.0

Headphones Addict criticises the all-plastic construction and says replacement earpads are not sold officially. SoundGuys notes there is no IP rating at all, and the design no longer folds.

Ease of use

17% of score7.5

Multipoint for two devices and a three-minute charge for three hours of play. TechGearLab found the touch controls finicky and hard to master.

Noise cancelling

17% of score9.5

All three sources land in the same place. SoundGuys measures around 30 dB of low-frequency attenuation, TechGearLab around 31 dB, Headphones Addict an average of 29.48 dBA.

Pros and cons

What we liked

  • Around 30 dB of low-frequency attenuation, agreed on by three independent tests
  • TechGearLab scored call quality 9.0 out of 10, the highest category in their test
  • Three minutes of charging returns about three hours of playback
  • Multipoint holds two devices at once over Bluetooth 5.3
  • LDAC support for anyone with an Android source that can use it

What we didn’t

  • Measured battery life ranges from 25 to over 40 hours depending on who tested it
  • TechGearLab scored comfort 5.9 out of 10 and found narrow faces ached after an hour
  • The default tuning is bass-heavy with a recessed midrange, and two sources say EQ it
  • No IP rating, so SoundGuys warns against rain and sweat
  • It does not fold, which makes the case much larger than the XM4 case
  • Headphones Addict reports earpads are not officially sold as spares

Specifications

Specifications
Weight244 g per TechGearLab; 251 g per SoundGuys; 250 g per Headphones Addict
Drivers30 mm
Noise cancellingAbout 30 dB low frequency per SoundGuys, about 31 dB per TechGearLab, 29.48 dBA average per Headphones Addict
Battery with ANC25 h per TechGearLab, 31 h 53 m per SoundGuys, 40 h 27 m per Headphones Addict
Battery without ANC53 h 6 m per SoundGuys
Fast chargeThree minutes for about three hours of playback
CodecsSBC, AAC and LDAC; no aptX
Bluetooth5.3 with multipoint for two devices
MicrophonesEight, with machine learning noise rejection
Water resistanceNone rated

How we researched this

We have not had this unit on the bench. This review synthesises the manufacturer’s published specifications, independent measurements and owner reports listed below. Every figure on this page comes from one of those sources rather than our own measurement.

3

sources reviewed

All three sources measured noise cancelling and battery life independently, which is why this review reports ranges rather than single figures where they disagree. SoundGuys supplies the frequency response criticism, the codec list, the dimensions and the absence of a water rating. TechGearLab supplies the category scores, the group ranking and the comfort finding, and is the only source that tested against 25 other headphones. Headphones Addict is the long-term account and the source for the build quality and earpad availability criticisms. Where the three disagree on battery life the gap is roughly 15 hours, which the FAQ addresses rather than averaging away.

Our full testing policy

Common questions

How long does the Sony WH-1000XM5 battery actually last?
Somewhere between 25 and 40 hours, and the spread is unusually wide. TechGearLab measured 25 hours with noise cancelling on, below Sony's 30-hour claim. SoundGuys measured 31 hours 53 minutes, above it. Headphones Addict measured 40 hours 27 minutes. Volume is almost certainly the reason, since a fixed loud test level drains a battery far faster than casual listening, and only SoundGuys states its conditions. The safe expectation is that Sony's 30-hour figure is realistic and that heavy volume takes a large bite out of it.
Is the noise cancelling as good as people say?
This is the one thing nobody disputes. SoundGuys measures roughly 30 dB of attenuation in the low frequencies and describes engine and train noise dropping to about an eighth of its perceived loudness. TechGearLab puts it around 31 dB and says they could not hear their own typing. Headphones Addict measured a 29.48 dBA average. Three different rigs arriving within about 1.5 dB of each other is as close to a settled fact as headphone testing gets.
Do they sound good without EQ?
Two of three sources say no. SoundGuys describes emphasised bass, a recessed midrange between roughly 300 Hz and 1,050 Hz, and over-emphasised highs, and recommends dropping the clear bass setting by two notches in Sony's app. Headphones Addict is harsher, calling the default muddy and dark and saying the bass lacks control enough to spoil rock and metal. TechGearLab still scored sound 8.4 out of 10. The reconciliation is that the drivers are good and the tuning is a choice, and the app lets you undo it.
Will they fit a smaller head?
This is the most likely reason to return them. TechGearLab scored comfort 5.9 out of 10, the lowest score in their breakdown, reporting that testers with narrower faces had aching, squished ears after an hour and that the headphones could slip off smaller heads even at the tightest setting. Headphones Addict, by contrast, found them comfortable for long sessions at 250 grams while noting the padding is thin. Head shape decides which experience you get, so try before buying if you can.
What did Sony give up compared to the XM4?
The folding hinge, which is the practical loss. The XM5 swivels flat but does not fold, so the case is noticeably larger in a bag. SoundGuys also notes there is no IP rating and warns against rain or sweat, and Headphones Addict criticises the fully plastic construction at this price and reports that replacement earpads are not available through official channels, which matters because thin pads are the first part to wear out.
7.6/10
Good

The bottom line on the Sony WH-1000XM5

Buy these for the noise cancelling and the call quality, which are the two things every source agrees on. Try them on first if you have a narrow head, and open the EQ before you judge the sound, because the tuning out of the box flatters nothing.

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